7xbet Terms & Conditions
Please read these terms carefully before using the platform — they define the legal agreement between you and 7xbet.
Table of Contents
General Terms
These terms and conditions ("Terms") apply to all users of the 7xbet platform and its services. 7xbet is committed to providing a safe, fair, and responsible online gaming environment for players in Bangladesh.
1.1 Definitions
The following terms used in these Terms are defined as:
- "Platform" — 7xbet's website, applications, and all related services.
- "User" or "Player" — any person who has opened an account on the 7xbet platform or is using its services.
- "Account" — a personal gaming profile registered on the platform.
- "Balance" — the amount of funds deposited and available in the account.
- "Bonus" — promotional credits or benefits provided by 7xbet.
1.2 Applicability of Terms
These Terms apply to all services on the platform, including sports betting, casino games, live casino, slots, and other gaming products. These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6).
Account Registration
2.1 Single Account Policy
Each individual may hold only one account on 7xbet. Opening multiple accounts under the same person's name, or operating multiple accounts from the same device or IP address, is strictly prohibited. Violating this rule may result in the permanent closure of the accounts concerned.
2.2 Accuracy of Information
All information provided at the time of registration must be completely accurate, truthful, and up to date. Providing false or incorrect information is a violation of the platform's terms of use. 7xbet reserves the right to verify identity at any time.
2.3 Account Security
It is your responsibility to keep your account login credentials (username and password) completely confidential. Allowing third parties to access your account is prohibited. If you suspect unauthorized access, you must notify our support team immediately.
2.4 Account Transfer
Transferring, selling, or permitting the use of an account by any third party is strictly prohibited.
Age Restriction
At registration, you must confirm that you are at least 21 years of age. 7xbet is deeply committed to protecting minors. If any user registers by providing a false age, the account will be closed immediately and all balances may be forfeited.
It is each user's personal responsibility to ensure their account is kept secure from minors within the household.
Deposits & Withdrawals
4.1 Deposit Methods & Limits
The following payment methods are currently accepted on the 7xbet platform:
- bKash — Bangladesh's most popular mobile banking service.
- Nagad — a digital payment service operated by Bangladesh Post Office.
- Rocket — Dutch-Bangla Bank's mobile banking wallet service.
- Upay — a mobile financial service operated by UCB.
4.2 Withdrawal Process
Withdrawal requests are generally processed within 10 to 45 minutes. Your account must be fully verified for a withdrawal request to be completed successfully.
4.3 Transaction Responsibility
All deposit and withdrawal transactions must be made using a payment method registered in the user's own name. Using a third party's payment method is prohibited.
4.4 Fraud Prevention
In the event of any suspicious transaction or fraudulent activity, 7xbet reserves the right to immediately suspend the account concerned and conduct an investigation. In cases of chargebacks or payment disputes, the account may be placed on hold temporarily.
Bonuses & Promotions
5.1 Welcome Bonus
New users will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:
- Deposit ৳1,000 → ৳1,500 bonus → total balance ৳2,500
- Deposit ৳8,000 → ৳5,000 bonus (maximum limit) → total balance ৳13,000
5.2 Wagering Requirements
The wagering requirement to claim the welcome bonus is 25 times the bonus amount. Importantly, wagering is calculated on the bonus amount only, not on the deposit plus bonus.
5.3 General Bonus Terms
- Each user is eligible to receive the welcome bonus only once.
- Bonuses can only be used to place real-money bets and cannot be withdrawn directly.
- If an attempt is made to claim bonus benefits from multiple accounts, all bonuses will be cancelled.
- 7xbet reserves the right to modify or cancel promotion terms at any time.
- Bonus funds cannot be used for account-to-account transfers.
5.4 VIP Program
7xbet's VIP program has three tiers:
- Bronze — weekly cashback up to 0.5%
- Silver — weekly cashback up to 1.0%
- Gold — weekly cashback up to 1.5%
Users can advance to higher VIP tiers through regular and active play.
Gaming Policy
6.1 Fair Play
All games on the 7xbet platform are operated on the basis of fair play principles. Game outcomes are determined through neutral Random Number Generator (RNG) technology. Neither players nor 7xbet staff can artificially alter game outcomes.
6.2 Prohibited Activities
The following activities are strictly prohibited on the 7xbet platform:
- Using any software, bot, or automated system to gain a gaming advantage.
- Exploiting system errors or bugs to gain an unfair advantage.
- Any attempt to manipulate game outcomes.
- Conducting fraudulent activities in collusion with or against other players.
- Using the platform for money laundering or any illegal financial activity.
6.3 Technical Issues
If a game result is incomplete due to a technical error or server issue, 7xbet reserves the right to refund the bet where applicable. In such situations, 7xbet's decision will be considered final.
Security & Privacy
7.1 Data Protection
7xbet uses SSL encryption technology to keep your personal information and financial data secure. Your information is not sold or transferred to third parties. For more details, please read our Privacy Policy.
7.2 Identity Verification (KYC)
7xbet may request documents necessary to verify a user's identity at any time. The withdrawal process may be put on hold until verification is complete.
7.3 Cookies & Tracking
The platform uses cookies to improve your browsing experience. By using the platform, you agree to the cookie policy.
Account Suspension & Closure
8.1 Grounds for Suspension
7xbet reserves the right to suspend or close an account without prior notice in the following circumstances:
- If any provision of these Terms is violated.
- If registration was completed using false or incorrect information.
- If evidence of fraudulent activity is found.
- If an account is operated by a minor.
- If evidence of operating multiple accounts is found.
8.2 Closure by User
Any user may voluntarily close their account by contacting our support team. After account closure, any remaining balance will be refunded; however, any bonus with incomplete wagering requirements will be cancelled.
8.3 Inactive Accounts
An account may be marked as inactive if there is no activity for an extended period. 7xbet follows a separate policy on this matter and users will be notified in advance by email.
Responsible Gaming
7xbet believes that gaming is a form of entertainment and should always be enjoyed in a controlled and responsible manner.
9.1 Setting Limits
Users can set weekly and monthly limits on deposits, bets, or losses in their account. These limits help you play in a controlled and planned way.
9.2 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can apply for a temporary or permanent self-exclusion. Once you notify our support team of this request, it will be implemented immediately.
Dispute Resolution
10.1 Filing a Complaint
In the event of any dispute or complaint, please first contact our customer support team. Support is available 24/7 via live chat, or you can send an email to [email protected].
10.2 Resolution Process
7xbet investigates all complaints impartially and strives to provide a resolution within a reasonable time. In matters of dispute resolution, 7xbet's decision will be considered final; however, users may also seek resolution through external mediation.
10.3 Limitations
7xbet's liability for losses arising from system failures, technical errors, or third-party service failures is limited. 7xbet is not liable beyond the maximum amount permitted by applicable law.
Changes and Amendments
7xbet reserves the right to change or amend these terms and conditions at any time. Users will be notified in a timely manner of any significant changes. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.
Any changes to the terms and conditions will be published on this page and the "Last Updated" date will be revised. Users are advised to review this page regularly.
Contact and Support
If you have any questions or need clarification about these terms and conditions, please contact us:
- Live Chat: Available 24/7, support is provided in Bengali and English.
- Email: [email protected]
Our support team is always ready to answer any of your questions and resolve any issues.
These terms and conditions constitute the entire agreement between 7xbet and its users and replace all previous oral or written agreements. If any provision of these terms and conditions is found to be unenforceable, the remaining provisions will remain fully in effect.
Want to know more?
You'll find answers to common questions on our FAQ page, or speak directly with us via live chat.
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