7xbet's Privacy Policy — Your Information Is Completely Safe

To provide our services and improve your experience on the 7xbet platform, we may collect the following types of information:

Identity Information

• Your full name, date of birth, and national ID or passport details (for age verification)
• Email address and mobile number
• Permanent and current address
• Username and password (stored in encrypted form)

Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history and transaction details
• Records related to bonus claims and wagering

Technical Information

• IP address, device type, and operating system details
• Browser type, language settings, and cookies
• Login time, session duration, and activity logs on the platform
• Referral source and details of pages visited

Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Preferred game categories and session details
• Information on use of promotional offers and bonuses

7xbet collects information in several ways. The main methods are described below:

Information You Provide Directly

When you open an account, create a profile, make a transaction, or contact our customer support on 7xbet, you provide information directly to us. This information is essential for us to deliver our services.

Automatic Collection

When you use our platform, our systems automatically collect certain technical information. This includes the use of cookies, web beacons, and similar technologies.

Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may collect a limited amount of information from trusted third-party service providers. This process is fully secure and consistent with applicable law.

7xbet uses your information only for the following legitimate purposes:

1. Account Management: To create, verify, and maintain your account and to ensure login security.
2. Transaction Processing: To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
3. Service Improvement: To analyze your usage patterns and improve the platform experience.
4. Customer Support: To answer your questions, resolve complaints or issues, and provide assistance.
5. Security and Fraud Prevention: To identify suspicious activity and keep the platform secure.
6. Age and Identity Verification: To ensure the service is only available to those aged 21 or above.
7. Responsible Gaming: To monitor user gaming behavior, identify any problematic patterns early, and provide support.
8. Legal Compliance: To comply with applicable laws, regulations, and guidance from regulatory bodies.
9. Communication: To keep you informed about important platform updates, policy changes, or security-related matters.

We want to make it clear that your information is never sold to third parties or transferred for commercial purposes.

7xbet follows industry-standard technologies and processes to ensure the security of your information.

Encryption Technology

SSL (Secure Socket Layer) encryption is used across our entire platform. Every exchange of information between your browser and our servers takes place through an encrypted channel, making it unreadable to third parties.

Access Control

Only those staff members for whom access to your personal information is essential for their work will have access to it. Every access is logged and reviewed regularly.

Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information may be kept for a specified period as required by legal obligations and the need to maintain financial records. Information that no longer needs to be retained beyond legal obligations is securely deleted.

Response to a Security Breach

If a security breach occurs and it affects your information, we will notify you directly as quickly as possible and take all necessary steps to bring the situation under control.

Cookies and similar tracking technologies are used on the 7xbet platform. This section provides details about what they are and how you can control them.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 7xbet uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions and ensure the basic functionality of the platform. Without these, the platform cannot work properly.
• Functional Cookies: To remember your preferences (such as language settings) and provide a personalized experience.
• Analytics Cookies: To analyze platform usage and improve the quality of our service.
• Security Cookies: To detect fraud and unauthorized access.

Cookie Control

Through your browser settings, you can delete cookies or stop accepting new ones at any time. Please note, however, that disabling essential cookies may cause some platform features to stop working properly.

We do not sell your information. However, in certain circumstances, information may be shared as part of delivering our services:

With Service Partners

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to process transactions. Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) may receive minimal information to operate their games.

For Legal Requirements

We may be required to disclose information in response to a court order, legal investigation, or a valid request from a regulatory body. In such cases, we disclose only the minimum information necessary.

In the Event of Business Changes

Your information may be transferred in the event of a business restructuring or merger. We will notify you in advance of any such change, and the terms of this Policy will continue to apply.

You have the following rights regarding your personal information on 7xbet:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it. To make this request, please contact our support team.

Right to Correction

If any information in your profile is incorrect or out of date, you can request that it be corrected. This can be done through your account settings or via customer support.

Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, this request may not be fully fulfilled in cases involving legal obligations, ongoing transactions, or fraud investigations.

Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. If your objection is reasonable, we will stop processing that information.

Right to Data Portability

You may request your personal information in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team via live chat or email.

7xbet is only for those aged 21 or above. We do not knowingly collect any information from minors.

Age verification is a mandatory step in the registration process. If we learn that someone has registered while under the age of 21, that account will be closed immediately and all collected information will be deleted.

If you suspect that a minor's information is present on our platform, please contact us immediately.

This Privacy Policy may be updated from time to time as a result of changes in technology, the business environment, or legal requirements. If any significant changes are made to the Policy, we will notify you in advance via email or through the platform.

If you continue to use the platform after a revised policy is published, you will be considered to have automatically accepted the new policy. We therefore recommend revisiting this page periodically.

The date of the current version of this Policy will always be shown at the top of the page.

For any questions or concerns about this Privacy Policy, or any requests regarding your information, please contact the 7xbet support team: